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Email: official@adoebike.com
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ADO Air 28
Sheer Riding Pleasure
The Ultimate All-Rounder Urban E-Bike
Modern computing meets classic comfort.
CGO800S is the go-to bike for regular commuters, where geometrically designed comfort meets outstanding, technologically advanced performance.
20K-30K KM
Carbon Belt Maintenance-free
100 KM
Range
In lab conditions, the bike underwent continuous testing on the first pedal-assist setting.
IPX7 Display
Smart System
0 s
Assistance Delay
Torque sensor
Brushless Hub Motor
Dual anti-theft system
Hydraulic Disc Brakes
Lock-Out Suspension Fork
Samsung Battery
Anyone, Anywhere, Anytime in Control
Wherever your destination is, the ADO Air 28 guarantees a joyful and smooth daily commute. Day or night, it empowers you to ride with rhythm and mastery. As the ultimate choice for any commute, it is designed for urban living.
Care-free Carbon Belt
Unchain Your Ride
"Unchain" your ride with the maintenance-free carbon belt that can last up to 30,000 km. Say goodbye to mechanical noises, oily and rusty chains.
Long-Range Samsung Battery
Discover New Horizons
Unlimited journeys with the Samsung battery, providing up to an impressive 100km range. Our innovative seat-style design combines functionality and elegance, making it easy to remove and charge.
Hydraulic Disc Brakes
All-Weather Power and Comfort
Hydraulic disc brakes deliver powerful stopping power in all weather conditions. You can always be in control with the adjustable lockout suspension fork and the true comfort of a Dutch style-frame.
Double Anti-theft System
Safer and Easier Exploration
Keep your battery secure with our unique lock design, while the Street Wise Bell hides an AirTag/SmartTag, adding extra security against bike theft.
Designed Around You
Suspension Fork
Adjust the shock mechanismto suit different terrains.
Brushless Hub Motor
250W / 350W Motor provides a powerful and silent boost.
IPS Color Display
IPX7 waterproof & IPS color display, clearly under thesunshine.
Puncture-Resistant Tires
Kevlar Floc is a composite material of mixed rubber and Kevlar fiber.
E-Mark IPX5 Headlamp
Highly visible LED headlights with wide-angle.
Taillight
Sturdy, waterproof, and durable. Keep you safe.
Pedals
Durable and reliable. Excellent power transfer.
Frame
Lightweight Aluminum, comfortable, sleek design.
Smart App
Intelligent control system，app navigation + customer support + ADO LAB
IPS Color Display
IPX7 waterproof & IPS color display, clearly under the sunshine.
IPS Color Display
IPX7 waterproof & IPS color display, clearly under the sunshine.
AS FEATURED IN
ADO Air 28
The Ultimate All-Rounder Urban E-Bike
Air 28 E-bike
Pair of Fenders
Charger
Installation Tool
Air Battery
Rear Rack
Battery Lock
Installation Tool
Rear Rack
Air Pump
Installation Tool
Rear Rack
A20+ Battery
F.A.Q.
Which countries are allowed to be shipped? How much dose the shipping cost?
We offer free shipping to the following countries:
EU, United States (excluding AK/HI/PR), Australia, United Kingdom
To ensure a better experience for our ADO AIR backers, we provide free shipping to all available shipping regions. If your country is not on the list, please contact customer service serviceigg@adoebike.com to inquire about shipping costs.
What is the difference between the International and CE versions?
CE Version to be compliant with laws on e-bikes in most EU countries and GB: 28" puncture-resistant tires, no throttle installed, max speed 25km/h, 250w motor.
International version with no restrictions: 28" puncture-resistant tires, with throttle, max speed 30km/h, 350w motor.
Is the ADO Air 28 road legal？
The ADO Air 28 is 100% legal, and the CE Version complies with EN 15194 CE certificate. According to SGS CE EN15194 and SGS UKCA, ADO Air conforms to the requirements of the Machinery Directive (2006/42/EC), the EMC Directive (2014/30/EU), the Radio Equipment Directive (2014/53/EU), and DIN EN 15194:2017. The ADO Air battery complies with UN 38.3 lithium-ion battery testing standards.
What kind of rider does ADO Air 28 suit?
The ADO Air 28 with the step-through frame is the obvious choice for commuters. It is easy to get on and off for comfortable riding.
What is the weight of the ADO Air 28?
With the rack: 21.5 kg
Without the rack: 20 kg
How long is the warranty period?
For bike frame, 10 years warranty; For controllers, motors, batteries, forks, head tubes, handlebars, chargers, pedals, flywheels, chainstays: 12 months warranty. Should you encounter some production related manufacturer’s defect during this period, we will take care of it according to our warranty. For more details, please contact our customer service serviceigg@adoebike.com. https://www.adoebike.com/warranty-policy/
What Payment Methods Does The Website Support？
Paypal / Visa/ MasterCard / Bancontact / iDEAL / Klarna /Przelewy24/Giropay
Worldwide：Paypal/Visa/MasterCard
Bancontact：Belgium
IDEAL: Netherlands
Giropay: Germany
Klarna：United Kingdom,Germany,Netherlands,Spain,Italy
Przelewy24: Poland
Customer Reviews
Das Fahrrad ist gut und der Support kümmert sich.
Hallo Waldemar,
Vielen Dank für Ihr positives Feedback zu unserem Fahrrad und unserem Kundensupport. Wir freuen uns sehr, dass Sie mit Ihrem ADO E-Bike zufrieden sind.
Wenn Sie weitere Fragen haben oder zusätzliche Unterstützung benötigen, lassen Sie es uns bitte wissen. Wir sind hier, um Ihnen zu helfen.
Vielen Dank für Ihr Vertrauen in ADO EBIKE.
Mit freundlichen Grüßen,
ADO Team
We received the bike in our not preferred color, as after the order we received and email that the color was not available. The bike arrived a little damaged (only some small scratches). The bike drives nicely and the first loading went smooth. The app works great. We don’t like the print cross your city on the bike, it feels a bit too much. We received compensation for the flaws and the not available color though.
Hello Michel,
Thank you for sharing your feedback about your ADO Air 28. We apologize for any inconvenience caused by the color availability issue and the minor damage upon arrival. We're glad to hear that you received compensation for the issues.
Regarding the 'Cross Your City' print, we appreciate your input, and we'll take it into consideration for future designs.
If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to let us know. We're here to ensure you have a positive experience with your ADO EBIKE.
Best Regards,
ADO Team
Received the CE version instead of the International version, but sorted it out pretty well with support. Bike itself is lovely! Thanks!
Hello Robby,
Thank you for bringing this to our attention, and we're glad to hear that our support team could assist in resolving the issue promptly. We apologize for any inconvenience caused and appreciate your understanding.
We're delighted that you find the bike lovely! If you have any further feedback or questions, please feel free to reach out. Happy riding!
Best Regards,
ADO Team
I am very happy,with a good bike.
Hello Karl,
We're thrilled to hear that you're very happy with your Air 28! Your satisfaction is our top priority, and we're delighted that you're enjoying your e-bike.
If you ever have any questions or need assistance, please don't hesitate to reach out. Happy riding, and here's to many more enjoyable adventures with your ADO EBIKE!
Best Regards,
ADO Team
Top bike👍👍👍
Hello Volker,
Thank you so much for your positive feedback on the Air 28! We're thrilled to hear that you are satisfied with it!
Your satisfaction is our top priority, and it's fantastic to know that our product met your expectations. If there's anything else we can help you with, please don't hesitate to reach out to our friendly customer support team. We're here to help you with any inquiries you may have.
Thank you for choosing ADO, happy riding on your Air 28!
Best Regards,
ADO Team
Non ci sono dubbi che la Ado Air 28 è la bicicletta da città più cool del web. Amo le sue forme, con tubo basso è comodissima per salire e scendere, l’alta qualità si nota a prima vista, le dimensioni, lo spessore del telaio, le saldature perfette, la vernice opaca e le dotazioni come freni a disco idraulici, sensore di coppia, catena in carbonio, display, cavi nascosti, porta carichi, collegamenti in app la rendono una bici PREMIUM ad un prezzo veramente basso per la sua categoria. La guida è comoda e rilassata, non emette nessun rumore, nessun cigolio, grazie all’assemblaggio di qualità è perfettamente studiato. Anche il post vendita, la community ti danno sicurezza dopo l’acquisto. Amo questa bici e sono felice di averla comprata. Grazie ADO.
Hello ROBERTO,
Siamo entusiasti di leggere il tuo commento positivo sulla nostra Air 28! Siamo felici che tu abbia apprezzato le sue caratteristiche e il design accattivante. La tua descrizione dettagliata delle sue qualità, tra cui il comfort di salita e discesa, la qualità costruttiva, e le numerose dotazioni, è estremamente gratificante per noi.
Ci impegniamo a offrire prodotti di alta qualità a prezzi accessibili, e siamo felici che tu abbia trovato il nostro prodotto 'PREMIUM' a un prezzo competitivo. È fantastico sapere che la guida è comoda e silenziosa, e che hai apprezzato l'attenzione al dettaglio che mettiamo nell'assemblaggio.
Il nostro servizio post-vendita e la comunità sono qui per offrire ulteriore supporto, e siamo lieti di sapere che ti senti sicuro dopo l'acquisto.
Grazie per aver scelto ADO EBIKE e per la tua fiducia in noi. Siamo felici di averti come cliente e attendiamo con ansia di accompagnarti in molte altre avventure in bicicletta!
Cordiali saluti,
Team ADO
So far I've been using a mountain bike, but I needed something to explore cities and commute to work. This bike met my expectations, it is comfortable, quiet, operation is very simple, the display is clear. I am 186 cm tall and my wife is only 160 cm tall, but this bike fits both of us thanks to the adjustable handlebar. Overall, I recommend it.
Hello Zbigniew,
We're thrilled to hear about your positive experience with our Air 28! It's fantastic to know that it has become your perfect choice for exploring the city and commuting to work. Our goal is to provide comfort and simplicity in urban transportation. The adjustable handlebar making it suitable for both you and your wife is an added bonus, allowing for a versatile and accommodating riding experience.
We sincerely appreciate your recommendation and are delighted that you've chosen our e-bike for your city adventures. If you ever have any questions or need assistance, please don't hesitate to reach out. Thank you for being a part of the ADO EBIKE community!
Yours Sincerely,
ADO Team
Sono stato uno dei primi a supportare la campagna su indiegogo ad un ottimo prezzo, sono rimasto veramente contento dell'acquisto.
La bici si vede che è di ottima qualità a livello costruttivo, inoltre è comodissima da guidare, l'assistenza del motore elettrico funziona benissimo, ed ha un ottima autonomia.
Salve Giuseppe,
Grazie per aver trovato il tempo di scriverci e condividere il suo feedback con noi. Siamo lieti di sapere che siete soddisfatti del vostro Air 28!
Ci impegniamo a fornire prodotti di alta qualità che soddisfino le esigenze e le aspettative dei nostri clienti. Per qualsiasi altro feedback o suggerimento, non esiti a contattarci.
Apprezziamo molto il suo sostegno e le auguriamo molte altre meravigliose avventure con il suo Air 28!
Cordiali saluti,
Team ADO
Sehr schönes E-Bike. Und gutes Service.
Hallo Olga,
Vielen Dank für Ihr positives Feedback! Es freut uns sehr zu hören, dass Sie mit Ihrem Air 28 zufrieden sind!
Wir sind bestrebt, qualitativ hochwertige Produkte zu liefern, die die Bedürfnisse und Erwartungen unserer Kunden erfüllen. Ein hervorragender Kundenservice hat für uns oberste Priorität, und wir freuen uns, dass wir Ihre Erwartungen erfüllt haben. Wenn wir Ihnen bei irgendetwas anderem helfen können, lassen Sie es uns bitte wissen. Wir sind immer für Sie da.
Mit freundlichen Grüßen,
ADO-Team
Perfect👍
Hello Nihat,
Thank you for your positive feedback! We are delighted to hear that you are satisfied with Air 28!
We work diligently to design and manufacture bikes that offer exceptional performance, comfort, and overall enjoyment to our customers. If you have any further feedback or suggestions, please do not hesitate to contact us.
Your encouraging words mean a lot to us, and we will continue striving to deliver exceptional products and experiences. Ride on and enjoy the journey on your Air 28!
Yours Sincerely,
ADO Team
