La bici A20F es genial. Los guardabarros y el transporting fáciles de montar. La bici se ve genial y muy bonita. Va fenomenal.
Muy recomendable. Vendedor excepcional.
I recomend this e-bike to everyone. It was delivered on time, package wasn't damaged. It's a newer model, nice paint, runs perfect. I am beyond satisfied. Hope it will serve me for many years to come.
Thank you for your wonderful recommendation! We're thrilled to hear that your A20+ arrived on time and in perfect condition. We join you in hoping that your e-bike brings you joy and reliable service for many years ahead. If you ever have questions or need assistance, feel free to reach out. Happy riding!
Beautiful bike and high quality... Very comfortable and was so easily installation... 48 hours delivery time.... Incredible kind personal in the costumer service... I get rear luggage rack from the personal for free... Im so happy and recommend the company... Thanks a lot...❤️❤️❤️
Thank you immensely for your heartwarming review! It's fantastic to hear that the installation process was smooth and that our customer service team left a positive impression.
We truly appreciate your recommendation and are thrilled to have you as a satisfied customer. If you ever need assistance or have further inquiries, don't hesitate to get in touch. Wishing you many enjoyable rides with your new bike!
ADO Air 20 Folding Electric Bike
Thank you so much for your review! We are thrilled to hear that you're satisfied with your Air 20. Your positive feedback inspires and motivates us to continue delivering excellent products and services.
If you ever have any questions or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to ensure your continued satisfaction.
Happy riding, and thank you for choosing ADO!
ADO Air 20 feels like a real bicycle and provides me with just the right amount of power to push me through the city, even uphill. Excellent display. Power management is very well balanced. Missing in information in the specs: the belt gearing provides for a cadence of 85/min at 25 kph. Possible improvement: cable connection to couple a taillight to the front light (at least for the rear rack version)
I’m super happy with my ADO A20+ Folding ebike. It’s very comfortable and fast and easy to fold. I take it with me in public transport and although it’s a little chunky this experience has been pretty smooth so far. Some minor feedbacks are that the battery doesn’t last as long as I would’ve wished for, I use it approximately an hour every day and the battery lasts about two days. The key on the bottom of the frame could’ve been placed a bit more handy as well. It’s sometimes hard to unlock the bike without seeing the keyhole. Anyway besides those minor details I’m very happy with it and I’m looking forward to many more miles with my little racer :)
Thank you for sharing your experience with the ADO A20+. Your feedback is valuable to us, and we appreciate your insights.
Regarding the battery duration, we apologize for any inconvenience. Our support team will reach out to you shortly to provide guidance to optimize the battery life.
Additionally, we understand your point about the key location, and we appreciate your suggestion. Our team is always looking for ways to enhance our products, and your feedback contributes to that process.
Thank you for choosing ADO. We look forward to ensuring your continued satisfaction with our product!
Owner of the A20 F+ folding bicycle since September. I am very happy with the bike, I have now cycled more than 1400 km and I am as happy as a child every day. In the beginning it is testing and testing how far your reach is. But now I can already drive 40 km with pedal assistance.
Unfortunately, the headlight no longer works, although the horn still works. So ordered a new headlight IPX5, it finally arrived after 3 long weeks. It is only a newer variant, and it does not connect to the existing cable (yellow connector) which has 3 pins. The new wire with a red connector has only 2 metal pins. I also don't see where the horn is. Who can help me further?? And is it also possible to install an integrated rear light?
Jack from Klundert - Netherlands.
Thank you for sharing your positive experience with the A20 F+. We're delighted to hear that you're a satisfied customer!
We apologize for the inconvenience you've faced, our customer support team will reach out to you as soon as possible to assist with troubleshooting and resolving these issues.
Thank you for your patience.
I think their should be more detailed explanation from Ado s 866 guidance and driving mode
Thank you for bringing this to our attention. We apologize for any inconvenience caused.
We also appreciate your suggestions for improvements, we will definitely take it into consideration as we continue to enhance our product line.
If you have any specific questions or if there's anything else you would like to know, please don't hesitate to reach out. Your feedback is valuable to us, and we appreciate your understanding.
Alles bestens! Verbesserungen: Rücklicht mit Akku verbinden, Front wheel with shockabsorber
Vielen Dank für Ihr Feedback! Wir freuen uns zu hören, dass alles in Ordnung ist und schätzen Ihre Vorschläge zur Verbesserung.
Wir nehmen Ihre Anregungen ernst und planen bereits, das Rücklicht so zu verbessern, dass es mit dem Akku verbunden werden kann. Darüber hinaus möchten wir darauf hinweisen, dass wir auch ein Modell namens AIR 20S haben, das mit einer vorderen Federung ausgestattet ist. Falls Sie Interesse an dieser Option haben, können Sie dies bei zukünftigen Bestellungen berücksichtigen.
Wir danken Ihnen erneut für Ihr konstruktives Feedback und stehen Ihnen gerne zur Verfügung, wenn Sie weitere Fragen oder Anregungen haben.
Mit freundlichen Grüßen,
the bike is very nice.
Thank you for your kind words! We're thrilled to hear that you find the DECE 300C very nice. Your satisfaction is our utmost priority, and we're here to provide any assistance or information you may need.
If you have any questions, feedback, or if there's anything specific you'd like to share about your experience with the bike, please feel free to reach out. We appreciate your support and hope you continue to enjoy your rides with the DECE 300C.
Tutto è andato bene, la bici è arrivata bun confezionata e protetta in ogni sua parte! Unica pecca è il disco del freno anteriore,forse è leggermente piegato, vibra un po in frenata!
Grazie mille per il tuo feedback positivo sulla nostra bici! Siamo felici che tu la trovi ben fatta e divertente da guidare.
Ci dispiace sentire del problema con il disco del freno anteriore. Puoi provare a risolvere il problema calibrando leggermente le pastiglie del freno con una chiave per pastiglie del freno. In caso il problema persista o se hai bisogno di ulteriore assistenza, non esitare a farcelo sapere. Siamo qui per aiutarti e assicurarci che tu possa goderti al massimo la tua esperienza di guida.
Grazie ancora e a presto!
Funktioniert sehr gut!
Vielen Dank für Ihr positives Feedback! Es freut uns zu hören, dass die Batteriesperre einwandfrei funktioniert und Ihnen gefällt. Falls Sie weitere Fragen oder Anliegen haben, stehen wir Ihnen gerne zur Verfügung. Wir wünschen Ihnen weiterhin viel Freude mit Ihrem E-Bike!
Mit freundlichen Grüßen,
Wonderful looking bike. Got severa👍l comments concerning the look of the bike
We're delighted to hear that you are enjoying your Air 20! Thank you for taking the time to share your positive feedback.
It's fantastic to know that the bike has caught the attention of others, and you've received several compliments on its appearance. The Air 20 is designed not only for performance but also with an eye-catching aesthetic, and we're thrilled that it has lived up to its reputation.
If you have any further comments or if there's anything specific about the bike that you'd like to share, please feel free to let us know. We're here to ensure that your experience with our products exceeds your expectations.
Happy riding, and thank you for choosing ADO!
ADO Air 20S Folding Electric Bike
We truly appreciate your support and are delighted to hear that you're satisfied with your Air 20S.
If you ever have any questions, feedback, or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to ensure your ADO EBIKE experience remains exceptional.
Wishing you many more enjoyable rides!
the bike is great and looking very solid.i was a little afraid that it would be
a little too small for me but it rides perfectly.I am 1.84.
A very nice surprise was that the mud guards are included.
also the packaging has improved whit a lot less waste.
Thank you ADO !
We are thrilled to hear that you are enjoying your DECE 300C!
We appreciate your positive remarks about the improved packaging with reduced waste. Sustainability and customer satisfaction are key aspects of our commitment to excellence.
If you ever have any questions, suggestions, or if there's anything else we can assist you with, please feel free to reach out. We're here to ensure your ADO EBIKE journey remains exceptional!
Thank you for choosing ADO EBIKE, and we wish you many more enjoyable rides ahead!
I have bought the ADO A20F+ for my son. He is very enthousiast about the bike. His words: it's like riding in a limousine! Very comfortable because of the fat tires.
The one thing less great is that the iron fenders are not included. In The Netherlands fenders are a must-have because the climate is not the same as in California.
We're thrilled to receive such positive feedback about the ADO A20F+ and the joy it's bringing to your son's rides!
We appreciate your valuable input regarding the fenders. We understand the importance of weather-appropriate accessories, please be assured that we continuously strive to enhance our offerings based on customer feedback.
If you have further suggestions, please don't hesitate to reach out. We're here to ensure your ADO EBIKE experience remains exceptional!
We're truly delighted to hear about your family's growing ADO EBIKE collection, and we appreciate your continued trust in our products. Thank you for choosing the AIR 20 once again, and we're thrilled to know that your son is also enjoying the experience.
If there's anything more we can do for you or if you have any questions, please feel free to reach out. We're here to ensure that your ADO EBIKE journey continues to be fantastic.
Wishing you and your family many more joyful rides together!
product arrived on time. serious and trustworthy company. Thank you
Thank you so much for taking the time to share your positive experience! We're thrilled to hear that your product arrived on time, and we appreciate your kind words about our company.
At ADO EBIKE, we are committed to providing trustworthy and reliable products and services to our valued customers. If you ever have any questions or need assistance in the future, please feel free to reach out.
Once again, thank you for choosing ADO EBIKE. We look forward to serving you in the future!
Bici perfecta. Envío muy rápido. Fácil montaje. Excepcional. Muy recomendable
¡Agradecemos tus amables palabras! Nos alegra saber que estás satisfecho con tu A20F+ ebike y que tu experiencia de compra fue excepcional. Si tienes alguna pregunta o necesitas asistencia adicional, no dudes en ponerte en contacto con nosotros. ¡Disfruta de tus paseos en bicicleta!
good cheap locking seat post clamp, and give basic security to deter casual thieves / vandals, but wouldn't stand up to anyone with tools (inc. tyre levers / long screwdriver etc).
Thank you for your valuable feedback. We appreciate your input regarding the battery lock and we'll definitely take your suggestion into consideration for future improvements. If you have any more insights or suggestions, feel free to share them with us.
Das Fahrrad ist gut und der Support kümmert sich.
Vielen Dank für Ihr positives Feedback zu unserem Fahrrad und unserem Kundensupport. Wir freuen uns sehr, dass Sie mit Ihrem ADO E-Bike zufrieden sind.
Wenn Sie weitere Fragen haben oder zusätzliche Unterstützung benötigen, lassen Sie es uns bitte wissen. Wir sind hier, um Ihnen zu helfen.
Vielen Dank für Ihr Vertrauen in ADO EBIKE.
Mit freundlichen Grüßen,
We received the bike in our not preferred color, as after the order we received and email that the color was not available. The bike arrived a little damaged (only some small scratches). The bike drives nicely and the first loading went smooth. The app works great. We don’t like the print cross your city on the bike, it feels a bit too much. We received compensation for the flaws and the not available color though.
Thank you for sharing your feedback about your ADO Air 28. We apologize for any inconvenience caused by the color availability issue and the minor damage upon arrival. We're glad to hear that you received compensation for the issues.
Regarding the 'Cross Your City' print, we appreciate your input, and we'll take it into consideration for future designs.
If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to let us know. We're here to ensure you have a positive experience with your ADO EBIKE.
My experience until now. Great bike, for urban travel. Have to take it on the public transport yet to know how easy it will be to travel to other cities. But for now no complaints, the rear rack with the mud guards are great. And the throttle makes speeding up much easier. If there is a wish it would be to be able to turn on the light.
Thank you for sharing your experience with the ADO Air 20S! We're delighted to hear that you find it a great bike for urban travel, and we appreciate your positive feedback!
There are two ways to turn on the front light: 1. Press and hold the '+' on the display for three seconds. 2. Turn it on on the App. If you have any more feedback or if there's anything else you'd like to share, please feel free to reach out.
Safe travels, and we hope you continue to enjoy your ADO Air 20S!
1. delieverd the pieces for air 20, i have the 20 S.
2. the magnetic pieces non functioned for the 20S.
The air 20 and air 20s have different fenders and rear racks, you can check out the air 20S fender rear rack here: https://www.adoebike.com/products/copy-of-ado-air-20-rear-rack-iron-mudguard?_pos=6&_sid=0e35c312d&_ss=r.
Also, please check this video to install the magnetic: https://www.youtube.com/watch?v=qKXYt7d2ZGQ
please let me know if you have any questions.