Need Help? Talk With Us

Our Customer Support Team Will Follow Up With All Your Questions

Customer Support

E-mail: official@adoebike.com

Whatsapp: +1 812 775 5264

Give Us A Call​​

German Headquarter

+49(0)7251 5098364(Suspension of services)

Get Technical Support

support@adoebike.com

* We will respond within 16 hours, on weekdays and weekends.

Share Your Story

Join our ADO Ebike community or connect with us on social media.

Business Inquiry

Interested in becoming an ADO distributor? Email us at official@adoebike.com

WHY CHOOSE ADO?

user-tag-solid.svg__PID:85f1f750-bcea-47be-9b5a-e56c409285e3

Life-Time Customer

Fast response within 16 hours, please contact us

hands-helping-solid.svg__PID:22eb12aa-8f16-49a4-abb8-18b20f1856cb

After-Sale At Ease

Local repair centers in europe for fastdelivery of replacement parts and repair service.

history-solid.svg__PID:f1f750bc-ea37-4edb-9ae5-6c409285e315

Delivery In 48h

Your ADO Ebike is delivered within 48 hours in DE,UK,AT,NL

shipping-fast-solid.svg__PID:f750bcea-37be-4b5a-a56c-409285e3150f

Free Shipping

Shop with peace of mind and no longer have to worry about shipping costs

Rectangle 10.png__PID:f5a507ee-ede9-4468-ac75-746a280c65f0

Got a question ?
We've got your back.

Our customer support team is here to help you out, just like chatting with an old friend. We will always get back to you within 24 hours. With our trusty Zendesk service, we're committed to providing the best assistance possible. Don't hesitate to reach out – we're here for you!

Contact support
user-tag-solid.svg__PID:5fb783c0-ffcb-4990-8827-abcaf7a0f2d0

Life-Time Customer

Fast response within
16 hours, please contact
 us

shipping-fast-solid.svg__PID:649e20a0-ce90-4d51-9087-4580021a07cb

After-Sale At Ease

Shop with peace of mind and no longer have to worry about shipping costs

history-solid.svg__PID:9e20a0ce-90cd-4110-8745-80021a07cb52

Life-Time Customer

Your ADO Ebike is delivered within 48 hours in DE, UK, AT, NL

shipping-fast-solid.svg__PID:649e20a0-ce90-4d51-9087-4580021a07cb

Free Shipping

Shop with peace of mind and no longer have to worry about shipping costs

ADO Service Introduction

Explore More