ADO E-Bike-Akku für A20+/A20XE/A20F+/A20FXE
The first battery ADO have sent was inoperative. So I contacted the Service-Team and asked for a new one, which arrived in the meantime. Thank you very much for the excellent service, the Service Team works friendly, professional, competent and very fast.
Ordered a replacement battery and it was delivered within 48 hours as promised.
Dear Di
Thank you for your feedback regarding your replacement battery. We're delighted to hear that it arrived within 48 hours as promised.
We understand how important it is to receive your replacement parts promptly, and we're committed to providing timely and efficient service.
If you have any other questions or need further assistance, please don't hesitate to contact our customer support team.
Happy riding!
Best regards,
The ADO Bike Team
Has been delivered a battery within few days
Great service
Qual è l'amperaggio della batteria?
Ciao，
Grazie per la tua domanda. La capacità della batteria è di 36 V e 10,4 Ah.
Se hai altre domande o hai bisogno di ulteriori informazioni, non esitare a contattarci.
Cordiali saluti,
ADO Team
ADO E-bike Battery For A20+/A20XE/A20F+/A20FXE
There was some delay, but that was all well communicated.
In the and everything was okay
Hi Marcel,
Thank you for your feedback ! We're glad to hear that you're enjoying your bike.
We appreciate your feedback on our customer service as well. We're always striving to improve, and your input helps us identify areas where we can enhance our support experience.
Best,
ADO Team
Purchased new battery from main website, actually cheaper than “alternative” brands on eBay which I was surprised with. Very quick delivery as received within a week - Great service and never have any issues buying directly from ADO.
HI Pete，
Thank you for choosing ADO for your replacement battery needs! We're thrilled to hear that you found our batteries competitively priced and that you were pleasantly surprised by the quick delivery. Providing great service and quality products directly from our website is always our priority. If you ever need assistance in the future, please don't hesitate to reach out.
Happy riding!
ADO Team
The product Is good but it's not specified that you require a separate battery charger, i understand that the charger have a cost but would have been nice to know that information in advance!
Hello Dario,
We apologize for any inconvenience you experienced regarding the lack of information about the battery charger for our product.
We recommend carefully reviewing the product page when placing an order, as it typically contains detailed information about what is included with the product. Additionally, our customer service team is always available to assist with any questions or concerns you may have prior to making a purchase.
Best regards,
ADO Team
ADO E-bike Battery For A20+/A20XE/A20F+/A20FXE
Hello Ivan,
Thank you so much for taking the time for your feedback! We're thrilled to hear that you're satisfied with our product.
If you ever have any questions or need further assistance, feel free to reach out.
We're grateful to have you as a satisfied customer, and we look forward to serving you again in the future!
Regards,
ADO Team