ADO AIR CARBON

Très bon vélo je suis content de mon achat.
Par contre la béquille de pédale est défectueuse.

After purchasing my Air Carbon over a month ago I feel I can explain why my review is quite positive. I spent several weeks looking at the market for folding bikes in Germany because of problems I have been having when travelling by train with a regular bicycle. In the summer months the trains, commuter trains and subways in and around Berlin are full of bicycles, so full, that I was unable to board. So a folding bike was the solution. I tried out different ones, Riese & Müller, Ahooga, Brompton, OneMile, before coming across the ADO website by chance. I took advantage of a sale and a week later I was unpacking the bike. Within an hour I was ready to ride, fully equipped and pre-assembled with aluminum fenders and rear rack. It took no effort to be cruising at 25 kmh in ECO mode step 1. Acceleration is very smooth, better than the competitor models I tried out. The feel is different from an E-bike with a gear shift as changing from step 1 to 2 etc is hardly noticeable. Overall, I find riding it to be very comfortable. I chose the Air Carbon model because I am over 70, and at 14+ kg its just about all that I can carry up and down train station steps. In its folded state it is rather bulky, unfolded it is easier to carry. Otherwise, I found out how to fold it so that I can roll it easily. Folding and unfolding is straightforward and easily learnable. And once I had adjusted the latches for the seat and on the frame, it all went much faster. I added an Ortlieb Sport-Roller bag and replaced the pedals with folding pedals. The display is very good, but it is necessary to connect to the app to turn on the headlight and for navigation. I haven't tested the 100 km claim for the battery as I only use the bike for trips up to 25 km. Finally, during a visit to the ADO headquarters in Düsseldorf I was given much helpful advice, and found out that there is now an ADO representative in Berlin. All in all, I am a satisfied customer looking forward to several years of Air Carbon riding.

Ich bin von meinem Fahrrad sehr begeistert. Es ist ein Hingucker für alle, die es sehen und hält was versprochen wird. Das Fahrrad wurde innerhalb von drei Tagen nach Österreich (!) geliefert und auch die Paketumleitung (weil man zu Hause sein muss) hat einwandfrei geklappt.
Das versprochene inkludierte Zubehör (Ständer, Kotflügel, Gepäckträger und Tasche) kommt auf China und wurde allerdings erst nach meinem Urgieren geliefert (kam 6 1/2 Wochen nach meiner Bestellung). Das Montieren war leider nciht ganz einfach - ein Freund (der mir Gott sei Dank geholfen hat und der sich gut mit Fahrrädern auskennt), hat dazu gut 45 Minuten gebraucht.

I’ve been using the ADO Air Carbon for a few weeks now, and I can confidently say it’s one of the best purchases I’ve made. The lightweight carbon frame is an absolute blessing – it’s incredibly easy to carry and folds down in seconds, perfect for my daily train commute.

Great design, very light but not perfect. Price/performance very good. Service unfriendly - in case of defective hose on the rear wheel, you have to remove the control part of the engine from the top tube to disconnect the motor cable. With me it's so much wedged that I can't get it out without hurting cables! Why no connection on the swinger!!? The rear wheel is clamped in the rear structure, so that the wheel and the belt run centered! Frames probably not made to measure. Green battery control light defective. Blinks when switched off and bike computer can be turned on, although main switch is off. Function otherwise normal. Accessory luggage racks warped with mudguard, can only be installed under tension. I dismantled again. Concept and design very good. Driving behavior very good detail processing must be improved. Support well.

Seit einigen Tagen habe ich mein neues Bike. Es ist wirklich sehr schön. Mittlerweile kamen auch der Seitenständer und die Magneten bei mir an. Die Montage war einfach. Leider gab es Probleme mit dem Akku. Nach Kontakt mit dem Sevice bekam ich einen neuen Akku. Jetzt funktioniert alles. Vielen Dank.

The company has truly excellent customer support. They respond quickly and make every effort to resolve any potential issues to everyone's satisfaction, which is, in the end, one of the most important factors for me. Even if a problem arises, a company's willingness to communicate openly and address the issue is a huge plus.

I purchased the ADO Air Carbon, and it's genuinely one of the most beautiful electric bikes—it’s an absolute pleasure to ride. It’s comfortable, agile, and easy to assemble and disassemble. While it’s a bit heavier than I initially expected (weighing 15 kg including the battery), it’s still light enough to lift and transport, even for a woman. It handles road obstacles effortlessly (and our curb-to-street transitions are terrible).

I especially loved the pedals—they may be small, but they offer excellent grip and don’t slip with any kind of footwear (not even when wearing dress shoes). The monitor is easy to use and remains highly visible even in bright sunlight.

This is truly an excellent little bike for daily commuting—it gets the job done and looks fantastic while doing it. The battery lasts at least 60 kilometers on a single charge (likely more, but I haven’t tested that limit yet). There are plenty of accessories available, and I personally find the kickstand and fenders very useful. The bag is also super practical, offering enough space for gloves, winter gear, or a water bottle.

The GPS bike tracking and app features are interesting additions.

Great value for the money.

Geweldige fiets. Doch tegelijkertijd bestelde front en back fender en bagagedrager, kickstand en bagagedrager zak nog altijd niet ontvangen. Dit was onderdeel van de Free Carbon Month en hoefde je niks voor te betalen, maar tot op heden nog niks gezien. De naservice als je hierover probeert contact op te nemen is niet zo goed. Erg frustrerend zelfs moet ik zeggen. Dus 3 sterren ipv 5 sterren. Als hierover snel duidelijkheid had gekregen dan waren het er 5 geweest. Nu verkeer ik nog steeds in onzekerheid of artikelen uit de Carbon month gaan aankomen of niet.

Geweldige fiets. Doch tegelijkertijd bestelde front en back fender plus bagagedrager, kickstand en storage bag nog altijd niet ontvangen. Dit was onderdeel van de Free Carbon Month en hoefde je niks voor te betalen, maar tot op heden nog niks van gezien. De naservice als je hierover probeert contact op te nemen is niet zo goed. Erg frustrerend zelfs moet ik zeggen. Dus 3 sterren ipv 5 sterren. Als ik hierover snel duidelijkheid had gekregen dan waren het er 5 geweest. Nu verkeer ik nog steeds in onzekerheid of de gratis artikelen uit de Carbon month gaan aankomen of niet.

At the moment the bicycle doesn’t work at all! The connection bike-Iphone APP is not possible. The support acknowledged that the App is incomplete!
The fenders and the rack are not deliverable, while out of stock. The weight of the bike is 14 kg( naked); and not 12.5kg like advertised. In the contract is small-printed: If you want to sent back the bike, you have to pay 300.-€ plus postal charges to china. That sounds illegal. I am waiting for solution.!