About Us

Brand Heart:

Be a solid commuter partner in urban life.

Our mission is to provide people around the world with extraordinary riding experiences during daily commuting by creating electric bikes, electric scooters, and accessories.Our user-friendly mindset and practice, world- class materials and functional technology are what make us different.

Our Mission:

1.Be a solid commuter partner in urban life to provide people around the world with extraordinary riding experiences during daily commuting by creating electric bikes, electric scooters, and accessories.

Our user-friendly mindset and practice, world-class materials and functional technology are what make us different.

2. Unlock possibilities for life

We always stay close to our users and partners to know what they are passionate about, how they live their lives and support them to better achieve their goals. Our vision is to enable users to better release their life potential by creating an electric cycling community full of love and growth.

Brand Core Competitiveness:

Service : promises to provide consumers with localized "worry-free" technology and after-sales service, including:

A. Local European maintenance service, including free replacement service for a new ebike when maintenance is not available (in case of product quality problems);

1.Ten-year warranty: frame

2.One year warranty:

2.1 Structural parts-front fork, seat tube, handlebar, aheadset stem, brake handle, brake lever, sprocket crank,chain wheel, thumb shifter, derailleur ;

2.2 Electrical components-charger, batterie, motor, controller, instrument, booster, USB charger, acceleration handle, 2in1 switch, head light;

If there is a problem with the product during the above-mentioned warranty period, it will be replaced for free if it cannot be repaired.

B. Local European service for the supply of spare parts (free of charge if it is a product problem);

C. Real-time online technical information available ;

D. Real-time online technical advice and operational guidance;

E. Fast dispatch from local European warehouses.

Know More About Us :
Company Name:ICEBOX NETWORK SL
Company Address:C/Resurreccion 3, Bajo, Madrid