First launch discount: Users who purchase between September 15th and October 30th will receive a free front car basket*1
Pre-sale delivery date
Pre-Sale: CE Version will be shipped at the end of September, International Version will be shipped at the end of October
Have questions?
We're here to help.
Customer Care
Email: official@adoebike.com
Whatsapp: +861 812 775 5264
Mon - Fri: 9:00AM-5:00PM UTC+2
Product information
| Shipping Warehouse | Support Shipping Country | Delivery Time | Mode of Transport | Search Website |
| Poland | EU countries | 2-7 days | DPD | https://www.dpd.com/tracking |
| Germany | EU countries | 1-7 days | GO! | https://www.general-overnight.com/ |
| United Kingdom | United Kingdom | 48 hours | Tuffnells | https://www.tuffnells.co.uk/track-and-trace |
| United States | United States | 2-7 days | FedEx | https://www.fedex.com/en-us/home.html |
| Italy | EU countries | 2-7 days | BRT | https://www.brt.it/en/index.do |
| Indonesia | Indonesia | 3-7 days | ETC. | https://www.17track.net/en#nums&fc=0 |
| Note | 1. The above delivery time is the delivery time of most parcels under normal circumstances, except for special weather and logistics delays.2. Bike all shipped from the above warehouse; accessories for example helemt/fenders and other most of the accessories sold on the website are shipped from China ,about 10-25 days delivery. | |||
| Destination | Ships From | Shipping Cost | Estimated Shipping Time | Customs Duties |
| United States | United States | Free | 2-5days | Free |
| United Kingdom | United Kingdom | Free | 48 hours | Free |
| Indonesia | Indonesia | Free | 2-5days | Free |
| Spain | Poland/Germany | Free | 3-7days | Free |
| Romania | Poland/Germany | Free | 3-7days | Free |
| Slovenia | Poland/Germany | Free | 3-7days | Free |
| Slovakia | Poland/Germany | Free | 3-7days | Free |
| Portugal | Poland/Germany | Free | 3-7days | Free |
| Italy | Poland/Germany | Free | 3-7days | Free |
| Poland | Poland | Free | 2-5days | Free |
| Netherlands | Poland/Germany | Free | 48 hours | Free |
| Luxembourg | Poland/Germany | Free | 3-7days | Free |
| Lithuania | Poland/Germany | Free | 3-7days | Free |
| Ireland | Ireland | Free | 2-5days | Free |
| Hungary | Poland/Germany | Free | 3-7days | Free |
| Greece | Poland/Germany | Free | 3-7days | Free |
| Germany | Germany | Free | 48 hours | Free |
| France | Poland/Germany | Free | 3-7days | Free |
| Finland | Poland/Germany | Free | 3-7days | Free |
| Estonia | Poland/Germany | Free | 3-7days | Free |
| Denmark | Poland/Germany | Free | 3-7days | Free |
| Czechia | Poland/Germany | Free | 3-7days | Free |
| Bulgaria | Poland/Germany | Free | 3-7days | Free |
| Croatia | Poland/Germany | Free | 3-7days | Free |
| Belgium | Poland/Germany | Free | 3-7days | Free |
| Austria | Poland/Germany | Free | 48 hours | Free |
| Sweden | Sweden | Free | 3-7days | Free |
ADO Air 28
Sheer Riding Pleasure
Anyone, Anywhere, Anytime in Control
Wherever your destination is, the ADO Air 28 guarantees a joyful and smooth daily commute. Day or night, it empowers you to ride with rhythm and mastery. As the ultimate choice for any commute, it is designed for urban living.
Care-free Carbon Belt
Unchain Your Ride
"Unchain" your ride with the maintenance-free carbon belt that can last up to 30,000 km. Say goodbye to mechanical noises, oily and rusty chains.
Long-Range Samsung Battery
Discover New Horizons
Unlimited journeys with the Samsung battery, providing up to an impressive 100km range. Our innovative seat-style design combines functionality and elegance, making it easy to remove and charge.
Hydraulic Disc Brakes
All-Weather Power and Comfort
Hydraulic disc brakes deliver powerful stopping power in all weather conditions. You can always be in control with the adjustable lockout suspension fork and the true comfort of a Dutch style-frame.
Double Anti-theft System
Safer and Easier Exploration
Keep your battery secure with our unique lock design, while the Street Wise Bell hides an AirTag/SmartTag, adding extra security against bike theft.
Designed Around You
Suspension Fork
Adjust the shock mechanismto suit different terrains.
Brushless Hub Motor
250W / 350W Motor provides a powerful and silent boost.
IPS Color Display
IPX7 waterproof & IPS color display, clearly under thesunshine.
Puncture-Resistant Tires
Kevlar Floc is a composite material of mixed rubber and Kevlar fiber.
E-Mark IPX5 Headlamp
Highly visible LED headlights with wide-angle.
Taillight
Sturdy, waterproof, and durable. Keep you safe.
Pedals
Durable and reliable. Excellent power transfer.
Frame
Lightweight Aluminum, comfortable, sleek design.
Smart App
Intelligent control system，app navigation + customer support + ADO LAB
IPS Color Display
IPX7 waterproof & IPS color display, clearly under the sunshine.
IPS Color Display
IPX7 waterproof & IPS color display, clearly under the sunshine.
AS FEATURED IN
ADO Air 28
The Ultimate All-Rounder Urban E-Bike
Air 28 E-bike
Pair of Fenders
Charger
Installation Tool
Rear Rack
Battery Lock
Installation Tool
Rear Rack
Air Pump
Installation Tool
Rear Rack
A20+ Battery
F.A.Q.
Which countries are allowed to be shipped? How much dose the shipping cost?
We offer free shipping to the following countries:
EU, United States (excluding AK/HI/PR), Australia, United Kingdom
To ensure a better experience for our ADO AIR backers, we provide free shipping to all available shipping regions. If your country is not on the list, please contact customer service serviceigg@adoebike.com to inquire about shipping costs.
What is the difference between the International and CE versions?
CE Version to be compliant with laws on e-bikes in most EU countries and GB: 28" puncture-resistant tires, no throttle installed, max speed 25km/h, 250w motor.
International version with no restrictions: 28" puncture-resistant tires, with throttle, max speed 30km/h, 350w motor.
Is the ADO Air 28 road legal？
The ADO Air 28 is 100% legal, and the CE Version complies with EN 15194 CE certificate. According to SGS CE EN15194 and SGS UKCA, ADO Air conforms to the requirements of the Machinery Directive (2006/42/EC), the EMC Directive (2014/30/EU), the Radio Equipment Directive (2014/53/EU), and DIN EN 15194:2017. The ADO Air battery complies with UN 38.3 lithium-ion battery testing standards.
What kind of rider does ADO Air 28 suit?
The ADO Air 28 with the step-through frame is the obvious choice for commuters. It is easy to get on and off for comfortable riding.
What is the weight of the ADO Air 28?
With the rack: 21.5 kg
Without the rack: 20 kg
How long is the warranty period?
For bike frame, 10 years warranty; For controllers, motors, batteries, forks, head tubes, handlebars, chargers, pedals, flywheels, chainstays: 12 months warranty. Should you encounter some production related manufacturer’s defect during this period, we will take care of it according to our warranty. For more details, please contact our customer service serviceigg@adoebike.com. https://www.adoebike.com/warranty-policy/
What Payment Methods Does The Website Support？
Paypal / Visa/ MasterCard / Bancontact / iDEAL / Klarna /Przelewy24/Giropay
Worldwide：Paypal/Visa/MasterCard
Bancontact：Belgium
IDEAL: Netherlands
Giropay: Germany
Klarna：United Kingdom,Germany,Netherlands,Spain,Italy
Przelewy24: Poland
